Recent Posts

The Professional Touch: A Customer Testimonial

5/27/2020 (Permalink)

SERVPRO of Easton, Bethlehem & Whitehall is dedicated to serving our customers. Nobody looks forward to suffering a fire or water emergency, and it can be devastating when one occurs. We pride ourselves in being able to make our clients' experience the best it can be considering the situation.

Not convinced? Here are a few words from one of our happy customers...

"I wanted to reach out and thank the SERVPRO team of Easton, Bethlehem & Whitehall for the great job they did on the Bethlehem warehouse facility. This is my opinion only and not company endorsed. I have been in the Facilities and Building Maintenance for many years. There are very few companies that could possibly compete with SERVPRO on their customer service. I called after hours and in less than 2 hours a representative of the company was there to go over what needed to be done and then 1 hour later there was a crew taking care of the issue. I was very impressed with the professionalism that the entire team displayed. We had a large portion of the building to be taken care of and they went right to work. I set up a staging area for them and when I came in the next morning prepared to get everything where it belongs it was done. I will definitely use SERVPRO again and I recommend them to anyone that asks."

- Michael Borneman FMP



When tragedy strikes, trust the professionals at SERVPRO of Easton, Bethlehem & Whitehall to help with your cleanup and restoration needs. Give us a call today with any questions or concerns... 800-455-9453

Certified: SERVPRO Cleaned – a defensive cleaning program

5/22/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Easton, Bethlehem & Whitehall today at 800-455-945 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How To Limit Damage From a Broken Pipe

5/10/2020 (Permalink)

Technician wearing protective gear while sanitizing building after water damage Commercial water restoration in Easton, PA

Bursting pipes are among the most common causes of commercial water damage. The extent of damage depends on the flow rate and how long water continues to be supplied to the location of the break. It is important to act quickly to stop the flow and contain water. The following measures are helpful for limiting the damage caused by a broken pipe.

Shut Off the Water Supply

The extent of damage depends on the flow rate of a pipe until water is no longer being supplied to the location of a break. Here are the flow rates for several common pipe diameters:

  • A half-inch pipe releases 50 gallons per minute
  • A one-inch pipe releases 210 gallons per minute
  • A two-inch pipe releases 850 gallons per minute

Even a few minutes of uninterrupted flow may require the extraction of hundreds or thousands of gallons of standing water. Turning off the water supply will slow and stop the flow.

Contain Water Damage
If more than one occupant is present at the time of a pipe break, one person should shut off the water supply while the other takes measures to contain or limit damage. It may be possible to use containers to collect water from bursting pipes or try to protect contents from damage.

Schedule a Repair
A commercial property owner should contact a plumber to fix broken pipe. A restoration company that specializes in water damage in Easton, PA should also arrive on site in a timely manner to assess and mitigate damage.
These measures are helpful for dealing with bursting pipes at a commercial building in Easton, PA. Shutting off the supply of water to a broken pipe is the most important step that can be taken to limit damage. Building owners and managers should rely on licensed plumbers and trained restoration professionals to fix the problem and any resulting damage.

3 Mold Prevention Tips for Residential Rentals

5/10/2020 (Permalink)

Construction engineer wear safety uniform inspection metal roofing work for roof industrial concept with copy space Regularly inspect roofing in your building

Three Mold Prevention Tips

Whether a residential rental property is occupied or vacant, the owner should take measures to prevent mold. Here are three mold prevention tips for managing risk factors associated with the most common causes of mold.

1. Maintain Plumbing
Leaky or broken pipes are among the most common causes of mold. The owner of a property should be aware of the age and condition of plumbing. An annual inspection by a licensed plumber is advisable. If a rental is vacant during the winter months, the property owner should maintain indoor temperatures in the range of 50 to 55 degrees Fahrenheit to prevent pipes from developing frozen blockages and bursting.

2. Regularly Inspect Roofing
Roof leaks are another common culprit for moisture that causes mold. Damage may occur at any time due to severe weather or falling tree limbs. The owner of a property should encourage tenants to report any signs of potential damage and arrange for inspections by a roofing service at least twice a year. Identifying damage sooner rather than later may reduce the risk of a leak damaging the roof, insulation, or interior of a residence.

3. Restore Water Damage
Cleaning and restoring damage caused by water as quickly as possible is the most important mold prevention measure. A property owner should advise tenants to report leaks and respond as quickly as possible. Mold growth can begin within just 24 to 48 hours after damage occurs. Restoration specialists will extract water, clean and dry the affected area to reduce the risk of secondary damage.
Regular inspections of a rental property are necessary for mold prevention. The costs associated with maintaining plumbing and roofing are more affordable than water damage restoration and mold remediation. A history of timely maintenance will reduce the risk of a mold problem and increase the value and desirability of a residential rental in Wind Gap, PA.

The Four Steps of Filing a Flood Claim

4/28/2020 (Permalink)

applicant filling in a claim There are steps you should take to file a flood claim when your home has suffered damage

There are Steps To Take To Filing a Flood Claim

Homeowners often have the responsibility to carry flood insurance, especially if they live within a flood zone. For some of these homeowners, federal coverage is available. As a homeowner in Coffeetown, PA, you may have insurance through a local provider. Whatever your situation is, there are steps you should take to file a flood claim when your home has suffered damage:

Report Damage to Your Insurance Provider

Your prompt action is necessary, especially because some policies are only effective for a certain amount of time after damages occur. Contact the insurance provider who sold you the policy as soon as you can.

Document the Damages

In the past, a written record may have been sufficient, but today, it's best to take photographic evidence of damages. After you've taken pictures, it's okay to move water-logged and damaged items outside, but don't throw anything away until an adjuster has made an assessment of damages.

Work With the Adjuster

After you notify your insurance provider and begin the insurance claim process, an adjuster will contact you. The adjuster will provide official identification, and you will provide your insurance policy number, estimates from contractors and water damage repair professionals, receipts, and other pertinent information. The adjuster will take more measurements and photos, provide you with a local contact, give you a flood certification number, and prepare a proof of loss statement.

Follow Through

After you receive the proof of loss form, you have just 60 days to sign the form and return it. At this point, there are a few scenarios to expect. If you approve of the amount, you can wait for a check. If you disagree, you'll need to arrange for an independent appraisal. If your insurance claim was denied, you can make an appeal to FEMA.
In most cases, these four steps will help you satisfactorily file a flood claim. The more you know about your insurance policies before a disaster, the better prepared you'll be when major storms hit.

Four Fire Preparation Strategies

4/19/2020 (Permalink)

Three people in the conflagration preventive extinguisher training program. Safety concept. Train employees in fire safety

4 Keys Aspects Of Fire Preparation

A Stockertown, PA, business fire can be very destructive. Fortunately, there are ways to prepare your business. The following are four key aspects of fire preparation:

1. Maintain Fire Extinguishers. Fire extinguishers and other fire-suppression equipment, such as fire blankets, are your best shot at keeping a small fire from growing into a large destructive fire. Make sure you have at least one extinguisher within 75 feet of all locations prone to fires, such as kitchens or areas with combustible materials. Keep extinguishers up-to-date and clear of any obstructions so that they can be reached easily.

2. Train Employees in Fire Safety. Employees should know the location of all fire extinguishers and exit routes. Hold fire drills routinely so that everyone is familiar with the protocols in the event of a business fire. Make sure there are appropriate evacuation routes for disabled employees.

3. Maintain Fire Alarms. Smoke detectors and fire alarms can minimize fire damage by alerting occupants to danger early. These systems should be checked routinely. Make sure the detectors and alarms are not blocked and are easily accessible. Change the batteries according to the manufacturer's instructions. If your alarm system is connected to the building's power supply, make sure the backup batteries are properly maintained.

4. Routinely Inspect Electrical Systems. Electrical fires are very common. Have your electrical system professionally inspected every five years unless your electrician recommends a different frequency. Only allow licensed electricians to perform work in your building. Additionally, make sure the area around electrical panels is clear for a minimum of three feet. Make sure outlets do not have any exposed wiring or other noticeable problems. Do not use extension cords permanently. Have a system in place for employees to report any electrical hazards they notice.
Even the most conscientious owner can suffer a business fire. If you need help restoring your commercial building, a certified restoration service can get your business back to normal quickly and safely.

3 Tips To Protect a Commercial Roof

4/3/2020 (Permalink)

Construction engineer wearing safety uniform inspecting metal roofing work for roof industrial concept with copy space It’s recommended to inspect the roof at least twice a year

3 Tips To Protect a Commercial Roof

When it comes to your Churchville, PA, business, protecting it from roof damage can help save valuable time and money by preventing long term problems. There are a few things you can do to help ensure any small issues are found and fixed before repair needs get out of hand.

1. Inspect It Regularly

It’s recommended to inspect the roof at least twice a year, or any time you suspect there may be storm or wind damage. Look for areas of loose or torn shingles, unsecured gutters, or sun spots as these could indicate a problem. If a damaged space is found it's best to cover over the area to prevent further issues and contact a professional for repairs.

2. Cover Over Damaged Areas

Any time roof damage is found it’s best to protect the space to prevent additional problems. If left unprotected additional damage can occur from sun, rain or wind and accumulate until a potential roof rebuild is the needed. Covering over the space with ply-board or a heavy tarp can add protection until a professional can finish repairs.

3. Make Repairs Quickly

It’s important to make repairs as quickly as possible whenever you find damage to the roof. This can help prevent further damage from occurring and creating a large scale problem. You can contact a local storm damage restoration service to help with clean up and repairs. These professionals may also be able to recommend mitigation tips for the future.

Protecting your company from roof damage may help you prevent large scale problems. Remember to have the roof inspected regularly, especially after large storms. Cover over any damage that is found to protect it until repairs can be made, and call a restoration service to have repairs made as quickly as possible. These steps may help prevent larger problems that could lead to the need for a roof replacement.

How to Contain Mold During Remediation

3/24/2020 (Permalink)

Plastic covers, mold containment concept Mold containment in Palmer Township, PA

Mold loves water and warm temperatures. If you have recently suffered water damage due to flooding, mold contamination is sure to follow. An environmental specialist should inspect your home in Palmer Township, PA to determine the extent of the damage and to remediate the mold.

What is Remediation?

Most folks think that mold can be removed from their home, but actually mold spores are present everywhere. The levels at which they normally exist in dry conditions do not pose any health issues. When wet and humid conditions occur, mold contamination can become a problem. Remediation is the process of getting those mold levels back into the safe range.

How is Mold Contained?

Mold can spread quickly, so while your house is in the process of mold remediation, there are important steps that can slow the growth.

Reduce the humidity and temperature in your home. Turn the heat down to below 65 degrees Fahrenheit and turn on your dehumidifier immediately. If the humidity and temperature are lower outside than inside, you can open several windows. In the summer, it’s best to turn on an air conditioner, if possible.
Moldy items should be removed right away. Smaller items can be put in plastic bags and frozen since mold can’t survive in freezing conditions. Furniture and other large items that contain mold should be taken outside until a professional can inspect them. If the items are destroyed and are small enough, place them in garbage bags. Consult with your garbage disposal personnel to see if they will accept the moldy items.
Make sure shelves and cupboards are clean. Mold can remain on surfaces, so use white vinegar to wipe down the areas.
Purchase a HEPA air filter to remove the majority of mold spores in the air. Run fans to circulate the air once it has been filtered.

Speed is the name of the game when dealing with mold contamination. The quicker you tackle the issue, the sooner you will get your house back in order.

Top 5 most common causes of house fires

3/19/2020 (Permalink)

5 lighted candles Candles can cause house fires

Top Five Most Common Causes of House Fires

 Here are the top 5 most common causes of house fires as identified by the National Fire Protection Association.

Candles

From 2007-2011, the NFPA says there was an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep

Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there was still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.

Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy-duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.

Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.

Lightning

From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

If you experience a fire in your home, don't hesitate to call SERVPRO of Easton, Bethlehem & Whitehall at 800-455-9453.

We are cleaning experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Easton, Bethlehem & Whitehall, 800-455-9453

Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fguidance-business-response.html