What our Customers say...

Water Damage Testimonials

Two gentlemen named Eric were here with us on the first day and many other days. They were both absolute stars, kind, considerate and knowledgeable. They exemplify excellent customer relations. I would recommend the two of them to anyone I know with water damage.

I was highly impressed by the amount of repair that Kayla and her team could do to our water damaged hardwood. They were fantastic, respectful, offered great guidance and explanation of the process. I will call them for sure if I need water mitigation in the future!

To Steve: "I want to thank you for your help and recommendations regarding my current home problems. The coincidence of a critter in the walls and a roof leak causing significant damage to my bedroom and garage ceilings is very upsetting to me. I'm especially concerned about the odors which are causing me nasal and coughing problems.

Also, I'd like to compliment several of your employees - Janelle, Cassandra, Tonya, and Matt - for their kindness and helpfulness! And, a huge THANK YOU to you for your help!"

Sincerely, Jennifer L.

"The crew was great. I appreciated all they did during this difficult time."

Bill Lambert was punctual, courtesy, and knowledgeable. He put us at ease when he started to explain the things we had to know about our problem. Bill is the type of employee that can only help a business succeed. You have a very valuable asset in him. I'm glad we chose SERVPRO.

                                                                  Jo and Joe M

The people were very nice and friendly. They also helped us remove what we had a hard time with.

Most people call to complain but I wanted to tell you that your team did a great job at my home.

I am very happy with your services! All the people who came to my house were very nice and polite. They knew their stuff and were willing to explain the steps to me.

I was extremely impressed and pleased with the SERVPRO crew onsite who handled his claim. I will definitely be telling everyone to use SERVPRO for any disaster!!

After receiving an email from one of your crew chiefs, I wanted to thank you for the great communication. In his email, he explained who he was and who the client was, as well as the time and cause of the loss followed by the plan of action that SERVPRO would be taking to mitigate the damage.

My insurance adjuster told me that he greatly appreciated the quick response and that he thought SERVPRO handled the coverage concern issue very well. He feels his clients are in good hands.

I am extremely happy with the work that SERVPRO has done and with the crew onsite. I hope I never have to call [SERVPRO] again but should I have any other problems, I know who to call. I have already started referring [SERVPRO] to my friends.

"SERVPRO has done well cleaning up water damage for us two times in the past. Both times SERVPRO has done an excellent job and their workers/supervisors have always been friendly and easy to deal with.  Thank you, Sheila"

Sheila R. Forstoffer

Office Manager

Arcadia Development Corp.

Keep up the good work, I don't see any areas of improvement needed. Would not hesitate to call on your services again, great people and professional job.

The personnel that came to our home was awesome, polite, professional, and prompt. I would recommend SERVPRO to anyone in need.

The team did good work, very prompt and Very satisfied with their work.

I was totally impressed with the punctuality and professionalism by ALL SERVPRO personnel during this ordeal/process. Other service companies can learn from SERVPRO.

I was very satisfied with SERVPRO. Anthony and Benny were hardworking, courteous, and knowledgeable.

Thank you to everyone from the office to Bill to the crew that was at my house. Your dedication to quality work and customer service is the reason I called SERVPRO and he reason I will continue to call SERVPRO.

"If we have any water extraction or clean-up needs in the future you’ll be the first call I make. Thanks again and looking to forward to working together in the future."

- Project Manager