Recent Why SERVPRO Posts

What Makes SERVPRO Such a Great Business Model?

1/23/2020 (Permalink)

Three green SERVPRO vans parked in front of a furniture store 24-hour emergency service. SERVPRO

When it comes to emergency help, you can't afford anything but the most reliable, capable response. You certainly don't want to clean up by yourself, and you won't get the right service from an inexperienced, unprepared company. It's no wonder so many people in Wind Gap, PA, look to a SERVPRO franchise to restore their workplace. This well-established company has the traits and track record you want if a flood, fire, storm or mold infestation affects your office.

Bringing the Right Tools to the Job

Any task requires certain resources to accomplish the objectives effectively. You can count on a SERVPRO franchise to come through every time. Shortly after your call for help, technicians will arrive with the following:

  • Qualified, skilled team members
  • Industry-standard tools and equipment to clean and rebuild your office
  • Proven techniques to thoroughly accomplish cleanup tasks of any size

Help Is Never Far Away

SERVPRO isn't like other disaster cleanup companies that have to send crews to you from other cities or states. The company is locally owned, so crews are always nearby. This is critical because it allows for a faster response. If a natural disaster hits your office, you need someone there the same day to start assessing the damage. Because offices will be near you, a long wait shouldn't be an issue.

There's a Corporate Presence

Individual franchises manage their own day-to-day affairs and are largely self-sufficient. However, these certified professionals can also call upon corporate help if necessary. The SERVPRO head offices can dispatch additional help to areas where large-scale incidents have affected multiple businesses. Each franchise has this continual support. This also includes getting more equipment and supplies to adequately clean up and rebuild.
A SERVPRO franchise will stand out from other cleanup companies. When it's time to choose an organization during your dire time of need, the decision should not be a difficult one.

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency

9/6/2019 (Permalink)

National Preparedness Month words on green background National Preparedness Month logo

Local SERVPRO disaster restoration specialist highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan.

Easton/Bethlehem/Whitehall, PA - No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. SERVPRO of Easton, Bethlehem & Whitehall reminds Lehigh Valley area home and business owners that preparing in advance is the best thing you can do to help minimize a disaster's impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month - a time to create, or update, your plan for when disaster strikes.

"In the same way that people make 'resolution' at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year," said Steve Davis of SERVPRO of Easton, Bethlehem & Whitehall. "Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month's focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly."

Creating an emergency plan is straightforward, according to Davis. No matter what type of threats exist where you live or work - wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters - tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp.

Local business owners can take an additional preparedness step by designating SERVPRO of Easton, Bethlehem & Whitehall as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile (ERP) to be stored in the READY app.

"The key to getting your life or business back on track is timely response after a disaster strikes. That's why it's important to take the time to record and store your information electronically, and then commit to a time - like National Preparedness Month - to review and update your records at least once each year," said Davis. "Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don't depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you'll have the information you need literally at your fingertips."

SERVPRO of Easton, Bethlehem & Whitehall specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on SERVPRO of Eaton, Bethlehem & Whitehall, please contact our office at (610) 559-9380 or SERVPRO5770@SERVPROebw.com. For more information on SERVPRO and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners. 

Why is today an Air Quality Action Day today in the Lehigh Valley?

7/10/2019 (Permalink)

Why is today an Air Quality Action Day today in the Lehigh Valley?

Ozone is a colorless gas that can be good or bad, depending on where it is. Ozone in the stratosphere is good because it shields the earth from the sun’s ultraviolet rays. However Ozone at ground level, where we breathe, is bad because it can harm human health. Ground-level ozone is one of our nation’s most common air pollutants.Ozone can cause a number of health problems, including coughing, breathing difficulty, and lung damage. Exposure to ozone can make the lungs more susceptible to infection, aggravate lung diseases, increase the frequency of asthma attacks, and increase the risk of early death from heart or lung disease.

Today July 10, 2019 is an Air Quality Action Day in the Lehigh Valley with an expected score of 102 and is considered a code orange. This means based on the Air quality Index scoring chart that ranges from 0-500 with 0-50 being considered good that Air Quality conditions today may be unhealthy for sensitive groups of people. Sensitive groups include people with lung disease such as asthma, older adults, children, teenagers, and people who are active outdoors including outdoor workers.

A few precautions that can be taken to protect yourself and loved ones on days like today when bad air quality is expected could include…

• Choose a less-strenuous activity• Avoid exercising outdoors• Limit time that your children spend playing outdoors • Take more breaks during outdoor activity• Reschedule activities to the morning or to another day• Move your activity inside where ozone levels are usually lower• Check daily air pollution forecasts in your area. The color-coded forecasts can let you know when the air is unhealthy in your community.

A few helpful resources to check the air pollution forecast in your area would be a local weather channel/app, airnow.gov, and even a free App you can download called Airnow App

Heat Safety Tool

6/18/2019 (Permalink)

By U.S. Department of Labor (DOL), Occupational Safety and Health Administration (OSHA) and the Centers for Disease Control and Prevention (CDC), National Institute for Occupational Safety and Health (NIOSH)

When you're working in the heat, safety comes first. With the OSHA-NIOSH Heat Safety Tool, you have vital safety information available whenever and wherever you need it - right on your mobile phone.

The App allows workers and supervisors to calculate the heat index for their worksite, and, based on the heat index, displays a risk level to outdoor workers. Then, with a simple "click," you can get reminders about the protective measures that should be taken at that risk level to protect workers from heat-related illness-reminders about drinking enough fluids, scheduling rest breaks, planning for and knowing what to do in an emergency, adjusting work operations, gradually building up the workload for new workers, training on heat illness signs and symptoms, and monitoring each other for signs and symptoms of heat-related illness.

Working in full sunlight can increase heat index values by 15 degrees Fahrenheit. Keep this in mind and plan additional precautions for working in these conditions.

The OSHA-NIOSH Heat Tool is available in English and Spanish for Android and iPhone devices. To access the Spanish version, set the phone language to Spanish.

Stay informed and safe in the heat, check your risk level.

For more information about safety while working in the heat, see OSHA's heat illness webpage, including online guidance about using the heat index to protect workers.

Source: https://www.osha.gov/SLTC/heatillness/heat_index/heat_app.html

SERVPRO of Easton, Bethlehem & Whitehall is dedicated to making sure our staff is taking the proper precautions in this summer heat. We stock the vehicles with coolers of water and require the crews to take breaks regularly throughout the workday.

Call us today to take care of your Fire & Water Damage Cleanup needs: 800-455-9453

Why SERVPRO

3/22/2019 (Permalink)

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Here are some things you should know about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company; which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. Our local SERVPRO office started over 28 years ago. Our owners started a SERVPRO franchise in their house, with very few employees, one vehicle and just a couple pieces of equipment. Since then, we now operate with about 20 employees, multiple types of vehicles, and a wide range of equipment for all types of work in our field. We have been successful, which has allowed us to grow from one license to three.

3. All of our technicians are trained in the work that they do and are encouraged to continue growing and learning all the ins and outs of the restoration industry.

4. We work with your insurance company to make sure you are covered for the work that we complete.

5. We work quickly to ensure that your home is back to normal as soon as possible.

6. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if you/re unhappy with our services.

SERVPRO of Easton, Bethlehem & Whitehall - Call us today! (800) 455-9453

Why SERVPRO Cares

3/22/2019 (Permalink)

Our team takes pride in our community! We care about the people in our community and want to help out in any way that we can. 

Our owners, Dawn and Steve Davis, have huge hearts and make sure to take time to donate to causes that they believes in. The Davises believe that the best way for us to show our support among the community is to volunteer our time. Throughout the year, members of our staff donate their time to various events across the Lehigh Valley. Some events include: Miracle League Trick of Treat, Let's Build Construction Camp for Girls, Red Cross events, Breast Cancer Awareness events, etc.

Each year, we go in search of new opportunities to get out into the community to give back.

If you have suggestions or opportunities for us, contact our office now.

SERVPRO of Easton, Bethlehem & Whitehall - (800) 455-9453

Why SERVPRO is YOUR Choice for LOCAL Restoration Services

3/22/2019 (Permalink)

When you're looking for a company to clean up after water, fire or mold damage you can be sure that SERVPRO will be a reliable company for you! 

We are independently owned and operated. Dawn and Steve Davis have owned SERVPRO of Easton, Bethlehem & Whitehall for over 28 years. Dawn, originally a trauma nurse, started this company with her husband Steve in 1991. At that time, Dawn was a new mother, a full-time nurse, and new business owner. With the help and support from her husband, the two of them were able to overcome many obstacles along the way. Since 1991, the dynamic duo has grown the company from one license to three, and they operate with about 20 employees out of a 13,000 sq ft warehouse.

Unlike many business owners, Dawn and Steve are in the office 40-50hrs each week. They are active in the day to day operations of the business and want to ensure that our customers receive the best customer service their staff has to offer. The Davises understand how important your home and business are to you! That's why our SERVPRO will take care of you in your time of disaster.

Our office also takes pride in working with other local companies to ensure that everything needed to complete the job is done. We work with local dry cleaners, industrial hygienists, dumpster and storage companies, abatement and contractors. 

We will work with you and make you feel comfortable along the way. Our managers have been with our company for many years and are dedicated to getting you back into your home and business as quickly as possible.

SERVPRO of Easton, Bethlehem & Whitehall - Call us today!

(800) 455-9453

Why Our Professionals Are The Best At Tackling Mold Damage In the Lehigh Valley

3/22/2019 (Permalink)

Skilled IICRC-Certified Technicians for Lehigh Valley Mold Remediation

The discovery of fungal growth in your Lehigh Valley home has many owners turning to the internet for solutions that can save them money and allow them to care for their homes on their own. Unfortunately, with thousands of varieties of mold that could affect your property, solutions that can get found on the internet are not “one-size-fits-all,” which can lead to further structural damages or heightened potential health effects for those exposed in your house.

While professional mold remediation does cost money, it is often the only solution for removing harmful mold growth from your Lehigh Valley home and restoring the damages that the organism has caused. This effective approach begins with highly-trained IICRC-certified technicians that you can find on our SERVPRO rapid response team. This extensive training ensures that each of our professionals arriving at your home has the same knowledge and expertise to identify what the situation requires.

With inadequate “mold removal” strategies that you can find on your own, common practices only scratch the surface of the entire organism embedded in surfaces and materials throughout your property. While it might appear as though the work was successful, the organism continues to grow and spread beneath the surface, perpetually eroding and degrading the host material and continuing the potential health effects that result from exposure.

The extensive training that our SERVPRO professionals undergo to obtain their IICRC certifications for mold remediation is just the beginning for our knowledge of effective solutions for your damaged home. Our technicians continue training through ongoing educational opportunities both in-house and online to provide every customer with the most effective and efficient restoration work that their property requires amid a potential disaster like this.

As destructive as mold growth can be in your home, it is not something that you should leave to chance to remove. You can always count on the fast response of our SERVPRO of Easton, Bethlehem & Whitehall mold remediation technicians. You can reach our team 24/7 by calling (800) 455-9453.

Why SERVPRO is your Commercial Restoration choice

3/22/2019 (Permalink)

As a commercial business owner, you want to choose a company who is not only going to provide your clients quality services but also fast services. That's why customers call us, SERVPRO of Easton, Bethlehem & Whitehall, as their trusted provider because when they call, they know that we are quickly arriving to the scene and working long days to get the job done for them. 

We have serviced many different commercial clients in the Lehigh Valley from warehouses, churches, libraries, to insurance offices, and much more.  

We will offer direct billing to your insurance company, including all the photos, moisture maps, and estimate to allow you to focus on your job. 

We'd love to help you and your business in your time of need. Just give us a call at (800) 455-9453.

Why SERVPRO of Easton, Bethlehem & Whitehall Is a Restoration Leader

3/21/2019 (Permalink)

Home and Business Owners in the Lehigh Valley Area Trust SERVPRO for Emergency Restoration Services

The foundation of our business is to provide our customers with the best possible service. What does that mean? Our customer is our boss, and we conduct the cleanup and restoration services to reduce the impacts of an emergency call for help, day or night. We aim to build a relationship of trust and security with our local residents even though each business dealing is a transactional matter.

When a commercial property owner, homeowner or renter from the Lehigh Valley area contacts our office, we handle it with compassion and understanding. This is the initial action in building a trusting relationship. We listen with empathy and gather relevant data so that we can speedily, within four hours or less, dispatch our crew to your property. This brief initial information gathering also helps to reduce stress from the caller knowing that they made the right choice. We understand the strain caused by a water, fire, or mold accident or disaster, as we place ourselves in the situation of the person on the other end of the line. We can instill confidence in our clients, and a sense of "everything is going to be okay," by committing to our promise of a prompt response and a compassionate and polite on-site experience.

SERVPRO crews that communicate directly with our customers during the initial visit understand the importance of the meaning of "a house is not a home." Your home is a sanctuary, a shelter and a place of security for you and your family. We appreciate each of our customers. 


Trust is a huge ingredient in our restoration business. Just as we are taught to “don't open the door to strangers” or “always be cautious when it comes to new people,” we take pride in putting you first, always. Another reason Why SERVPRO is an outstanding choice to help you through an accidental home emergency.

Home and business owners in the Lehigh Valley have come to expect a professional experience when you contact SERVPRO of Easton, Bethlehem & Whitehall (800-455-9453). We pledge to make you feel "Like it never even happened."

In Case of Emergency, Call SERVPRO of Easton, Bethlehem & Whitehall

11/5/2018 (Permalink)

When disaster strikes in your home, you want to be sure you have the right people to restore your property and contents.  It holds true that not all restoration companies are alike. Unlike other restoration technicians, restoration professionals such as SERVPRO of Easton, Bethlehem & Whitehall, have specialized training, skills, equipment, and professional quality meters to remediate the job efficiently and effectively.

In today’s business environment many companies are looking to increase their revenues by adding new services, for which they may have little or NO training.  Be sure that the restoration company you are working with to restore your property has been properly trained. These companies often appeal to homeowners or businesses to perform disaster restoration services but end up costing clients in the end.

It is very common for amateurs to simply tear things out and then replace the materials or the items.  A true professional performs a thorough inspection and identifies those materials and items that can be salvaged and restored to their preloss condition.  This allows those professionals to complete the job much more quickly; thereby allowing you to get back to your normal routine. Restoration, instead of removal and replacement, helps contain costs.  In some instances it eliminates the need to file an insurance claim.

Restoration Professionals have the necessary business licenses and insurance coverage that are required for such a business.  As a matter of course, professionals are continually conducting training to be sure that they are following the most current, Industry Best Practices for their services.

For all property damaged by water, fire, smoke, mold and any other disaster, call your local SERVPRO of Easton, Bethlehem & Whitehall office, The Paramedics of Property Damage.  We are standing by to provide professional service, 24-hours every day of the year, with a trained and certified staff, as well as the best tools and equipment to service all emergencies.

The Pentagon: A Case Study

9/11/2018 (Permalink)

When water pipes located in the basement of the Pentagon burst early one morning, pouring 1.8 million gallons of water over 565,000 square feet - or roughly 17 miles of hallway - SERVPRO Franchise Professionals completed the enormous task of drying the structure in just 7 days. 

Following the events of September 11, 2001, SERVPRO Franchise Professionals were once more called upon to assist with the cleanup & restoration of the Pentagon. In spite of the emotions & difficulties involved in the restoration effort, SERVPRO Franchise Professionals dried nearly 300,000 square feet in addition to providing fire, soot, and smoke cleanup and restoration services. Upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.